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Our story

Our story

As a subsidiary of Credit Corporation PNG, Credit Corporation Finance Limited, the leading lender in PNG for over 45 years, saw an opportunity to better serve its loan customers.

Credit Corporation Finance Limited now trading as CreditBank PNG understood customer needs were not limited to borrowing. So, set out to offer a broader range of banking services. The intention: to help customers reach their business and personal financial goals whilst building deep relationships.

To gain customer trust and win customer banking affection, CreditBank PNG knew it had to be different. Better. To ensure CreditBank PNG, was different it asked customers what they needed from a bank. What was lacking in their current banking relationships and what the best customer experience looked like.
 

Customers told us that they expect transparency. They don’t want to wait in lines, and they want to interact with CreditBank PNG both digitally and in person when needed.

So, CreditBank PNG built a bank that includes teller-less kiosks for faster transaction services, concierge options for face-to-face experiences, and a safe and secure digital banking infrastructure in which all customers can access their accounts 24/7 with confidence and ease.
 

Vision and values

CreditBank PNG's vision is to be recognised as the leading digital bank in PNG.

 

CreditBank PNG is committed to transforming banking through technology and to meet the needs of stakeholders: shareholders, customers, people and communities we live and operate in.

 

CreditBank PNG culture is built on its values, focused on delivering a total experience by putting  customers and people at the centre. This is  done  through transforming the ways of working, being innovative and having a learning and agile mindset and bringing a sense of urgency to everything we do.

 Values
 
 Fellowship

 

 Integrity

 

Growth
 
 Impact

 

 Customer obsessed 

 

 

Community engagement

CreditBank PNG, along with our parent Credit Corporation, is proud to play a significant role in contributing to organisations and worthwhile causes that are important to our customers and communities.

Key areas of focus include health, youth development, sports, education and empowerment of women.

 

Summary of community engagements and initiatives:

 

Youth Development and Art

  • Project Wok
  • Arts Activism
  • Port Moresby Arts Theatre

Sports

  • Agmark Gurias Rugby Club
  • Harlequins Rugby Union Club
  • Sparrows Netball
  • Trukai Fun Run
  • Lotic Bige Rugby Sevens

Health

  • Bush Dokta
  • General Cancer Ward
  • PNG Kidney Foundation
  • Business for Health - TB Awareness

Education

  • Buk Bilong Pikinini
  • Project Skul
  • UPNG - PNG Update 2023
  • Cheshire Homes
  • Transparency International PNG Inc.