Customer care | CreditBank

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Customer care

CreditBank PNG understands that you expect personal, relevant, accessible-anywhere experiences when you bank with us.

That is why we built the bank with digital-first service at our core.You can expect to be connected to us, and your finances, from almost anywhere, at any time you need.

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Your feedback matters to us.

We would love your feedback on your CreditBank PNG experience.

We've made it super-quick because we know you have other things to do, just click the link below.

Customer Feedback Form

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We are always here to help. 24/7

Send a message via Online or Mobile banking
Visit a branch. Click HERE for locations and phone numbers
Email: [email protected]
Call us at +675 308 5500

How we plan on building a more personalised relationship.

We have trained Branch Managers to be responsible for ensuring ALL customers are satisfied with the service they receive and created a Customer Contact Centre to monitor calls and solicit feedback.

All to ensure courteous, prompt, and knowledgeable service is delivered whenever you contact us.

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Commonly asked questions that help explain things.

If you have questions about products or services, please CLICK HERE for FAQs.